"digitized" which is a specialised process whereby 2 dimensional artwork is converted into stitches or thread. While a business card, letterhead, or a decal will suffice as artwork, camera-ready or computer generated graphics from a program such as Corel Draw or Adobe Photoshop result in much higher quality embroidery. 
As soon as the Art Department have digitized the artwork, it will be sent to you for approval. Then it is then ready to be put into production. This is a very hands on process, as specific thread colors must be loaded by hand into the machines. A spool of thread for each color for each sewing head must be loaded. The machine itself is programmed by the operator to sew the design in a particular color sequence. The garments must then be "hooped" individually, again by hand, and then loaded into the machine. Once the design has completed sewing, the garment is taken off the machine, un-hooped, and then sent to the finishing process.
Finishing involves removing extraneous stitches accumulated during the embroidery process and removing the backing material used to stabilize the fabric during embroidery. After a final quality inspection, the products are then folded and packaged ready for shipping to the customer.



